Mamak88 is committed to protecting the privacy and personal data of every member. This policy explains how we collect, use, and safeguard your information in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA).
Our Commitment: mamak88 never sells, rents, or trades members' personal data to any third party for marketing purposes. Your data belongs to you — we only use it to improve our services and keep your account secure.
At mamak88, we understand that your trust is our most valuable asset. When you register and use our platform, you entrust us with your personal information — and we do not take that responsibility lightly. This Privacy Policy is written in plain language so you know exactly what happens with your data, not just dry legal text.
This policy applies to all information collected through mamak88.win, the mamak88 mobile app, and all our official communication channels including live chat, email, and Telegram. By using our platform, you agree to the terms set out in this privacy policy.
We only collect information that is genuinely necessary to provide you with a safe, efficient, and responsible service. No data is collected without a clear purpose.
| Data Category | Examples of Information | Purpose of Collection |
|---|---|---|
| Identity Data | Full name, MyKad/passport number, date of birth | Identity verification (KYC) and legal compliance |
| Contact Data | Email address, phone number, residential address | Account communications, verification, and customer support |
| Financial Data | Bank account number, transaction history | Deposit and withdrawal processing, and fraud prevention |
| Technical Data | IP address, device type, web browser, access logs | Platform security and user experience improvement |
| Game Data | Betting history, game preferences, account activity | Personalise services and support responsible gambling compliance |
We may also receive information about you from legitimate third-party sources such as identity verification service providers and fraud prevention agencies, solely for security and regulatory compliance purposes.
Every piece of data we collect has a specific purpose. We do not use your data for any purpose not stated here without obtaining your consent first.
You can opt out of marketing communications at any time by contacting our support team via live chat. Unsubscribing from promotional emails will not affect important account notifications.
Mamak88 implements robust technical and organisational security measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction.
While we take all reasonable precautions, no data transmission over the internet can be guaranteed 100% secure. In the event of any security breach affecting your data, we will notify you and the relevant authorities within the timeframe required by law.
Mamak88 does not sell or rent your personal data to anyone. However, in limited circumstances, we may need to share data with carefully selected third parties to operate effectively and comply with legal obligations.
All third parties that receive your data are required to comply with data protection standards equal to or exceeding Malaysia's PDPA 2010 requirements. We sign a Data Processing Agreement (DPA) with every service provider we work with.
Mamak88 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you browse our website.
You can manage cookie settings through your web browser at any time. Please note that disabling certain cookies may affect the functionality of the mamak88 platform.
Under Malaysia's PDPA 2010 and our own policy, you have the following rights regarding the personal data we hold. We fully respect these rights and will process any request within 14 working days.
You have the right to request a copy of the personal data we hold about you at any time.
If any of your data is inaccurate or incomplete, you may request that we correct it.
You may request deletion of your data under certain circumstances, subject to our legal retention obligations.
You may object to the processing of your data for direct marketing purposes at any time without providing a reason.
You may request your data in a machine-readable format for transfer to another platform.
Under certain circumstances, you may request that we limit how we process your data while a dispute is being resolved.
To submit any request regarding your privacy rights, please contact our support team via live chat or email at [email protected]. We may need to verify your identity before processing the request.
The mamak88 platform is strictly for individuals aged 18 and above. We do not knowingly collect or process personal data from anyone under the age of 18.
If we find that we have collected data from someone under the age of 18, we will immediately delete that data and close the account in question. If you believe a minor has registered on our platform, please notify us right away.
Mamak88 reserves the right to update or modify this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or platform improvements. Any changes made will be published on this page with an updated effective date.
For significant changes, we will notify you via in-platform notifications or your registered email at least 7 days before the changes take effect. Continued use of the mamak88 platform after the effective date constitutes acceptance of the updated policy.
We encourage you to review this page regularly so you are always informed about how we protect your information. If you disagree with any changes, you have the right to close your account by contacting our support team.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, our data protection team is ready to assist.
If you are not satisfied with our response, you have the right to lodge a complaint with the Department of Personal Data Protection Malaysia (JPDP), the regulatory body under the Ministry of Communications and Digital.
We invest in best-in-class security infrastructure so you can play with peace of mind, without worrying about your privacy.
All personal data and financial transactions are protected with 256-bit SSL encryption — the same technology used by Malaysia's leading banking institutions.
Mamak88 operates in full compliance with Malaysia's Personal Data Protection Act 2010, ensuring your privacy rights are always protected under local law.
Your personal data has never been and will never be sold, rented, or traded to advertisers or any third party for commercial purposes.
Our automated monitoring system operates around the clock to detect suspicious activity and protect your account from unauthorised access.
You can access, correct, or request deletion of your data at any time. Full control over your personal information always remains in your hands.
The mamak88 platform undergoes regular independent security audits to ensure our data protection infrastructure consistently meets the highest current standards.
Now that you know how we protect your privacy, register a mamak88 account today and enjoy the best casino and sports gaming experience in Malaysia — with the peace of mind that your data is safe with us.